Privacy Policy
1. Introduction
Welcome to Junior Robo ("we," "our," or "us").
Junior Robo is committed to protecting the privacy and personal information of students, parents, guardians, educators, website visitors, and other users of our platform.
This Privacy Policy explains how we collect, use, store, process, disclose, and safeguard your information when you access our website, enroll in courses, attend classes, communicate with us, or otherwise use our services.
By using Junior Robo's website and services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
- Student name
- Parent/Guardian name
- Email address
- Mobile number
- Date of birth (where required)
- School information
- Grade/Class information
- Country and city of residence
B. Account Information
- Login credentials
- Registration details
- Enrollment history
- Course participation records
C. Payment Information
For paid services, payment processing may be handled by authorized third-party payment providers. Junior Robo does not store complete debit card, credit card, or banking credentials on its servers.
D. Technical Information
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Referring pages
- Website usage statistics
E. Educational Information
- Course progress
- Assessment results
- Assignments
- Project submissions
- Attendance records
- Learning performance data
3. Information Collected from Children
Because Junior Robo provides educational services for children and students, we may collect limited information necessary to:
- Deliver educational services
- Conduct classes
- Track learning progress
- Communicate with parents or guardians
We encourage parents and guardians to supervise children's online activities and review the information provided during registration.
4. How We Use Information
We may use collected information to:
- Provide educational services
- Deliver live classes and mentoring sessions
- Process registrations and enrollments
- Manage student accounts
- Provide academic support
- Improve course quality
- Respond to inquiries and support requests
- Send important updates and notifications
- Maintain platform security
- Comply with legal obligations
5. Class Recordings and Learning Sessions
To improve educational quality and support operations, Junior Robo may record:
- Live classes
- Demo sessions
- Training sessions
- Academic discussions
Such recordings may be used for: Quality assurance, Student support, Internal training, and Educational improvements. Recordings are handled with reasonable security measures and are not publicly shared without authorization.
6. Communication
We may contact users through: Email, Phone calls, SMS, WhatsApp, and Platform notifications.
Communications may include: Class reminders, Academic updates, Enrollment information, Support responses, Service announcements, and Promotional communications (where permitted). Users may opt out of promotional communications at any time.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to: Improve website functionality, Analyze visitor behavior, Remember user preferences, Enhance user experience, and Maintain security. Users may disable cookies through browser settings, though certain features may not function properly.
8. Information Sharing
Junior Robo does not sell personal information. Information may be shared only when necessary with:
Service Providers
- Payment processors
- Video conferencing providers
- Learning management systems
- Analytics providers
- Communication platforms
Legal Requirements
Information may be disclosed when required by: Applicable law, Court orders, Government authorities, or Regulatory obligations.
Business Protection
To protect: Users, Students, Staff, Intellectual property, and Platform security.
9. Data Security
Junior Robo implements reasonable administrative, technical, and organizational safeguards to protect information from: Unauthorized access, Loss, Misuse, Disclosure, Alteration, and Destruction. However, no internet-based system can be guaranteed completely secure.
10. Data Retention
We retain information only for as long as necessary to: Provide services, Maintain educational records, Fulfill legal obligations, Resolve disputes, and Enforce agreements. When information is no longer required, it may be deleted, anonymized, or securely archived.
11. User Rights
Subject to applicable laws, users may request: Access to their information, Correction of inaccurate information, Deletion of certain information, and Withdrawal of consent where applicable. Requests may be submitted through the contact information provided below.
12. Third-Party Services
Junior Robo may provide links to third-party websites, platforms, or services. We do not control the privacy practices of third-party websites and encourage users to review their privacy policies independently.
13. International Users
Junior Robo may serve students and families from multiple countries. By using our services, users understand that information may be processed and stored in jurisdictions where Junior Robo or its service providers operate.
14. Children's Privacy Commitment
Protecting children is a core priority of Junior Robo. We take reasonable measures to: Limit unnecessary data collection, Protect student information, Promote safe learning environments, Support parental involvement, and Prevent unauthorized access to children's data.
Parents and guardians may contact us regarding their child's information at any time.
15. Changes to This Privacy Policy
Junior Robo reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date. Continued use of our services after updates constitutes acceptance of the revised policy.
16. Contact Information
Company Name: JRROBO.COM Edtech Pvt. Ltd.
Email: care@jrrobo.com
Phone: +91-93101-25170
Website: https://jrrobo.com
Address: Tech Zone 4, Greater Noida (West), Uttar Pradesh, India